User Agreement & Liability Disclaimer

The HAND Program (the “Program”) is a multi-agency partnership with Miami-Dade County and local municipalities, led by Citrus Health Network. The aim of the Program is to prevent homelessness by providing temporary rental assistance for eligible low-income individuals and families who are currently homeless or are at risk of becoming homeless. The HAND Program is also funded by the State of Florida, the Miami-Dade Homeless Trust, and the Cities of Miami, Hialeah and Miami Gardens. Partners participating in the network include: Citrus Health Network, Camillus House, the Miami-Dade Community Action and Human Services sites, and various shelter providers.
The Program’s website (the “Site”) is offered to you, the user (“you” or “User”), conditioned on your acceptance of the terms, conditions, and notices contained on the Site. User access and use of this Site constitutes your acceptance of these terms and conditions.

The Site is provided as a public service. User agrees to use this website as permitted by applicable local, state, and federal laws. Accordingly, User agrees not to: 1) knowingly and without authorization, alter, damage, or destroy the Program’s, its contractors’ or another user’s computer system, network, software, program, documentation or data contained therein; and/or 2) use this service or Site to conduct or attempt to conduct any business or activity or solicit the performance of any activity that is prohibited by law. In addition, it will be deemed an unauthorized use of the Site if User takes any action that results in blocking other users’ ability to access the Site.

Anyone using this system expressly consents to administrative monitoring at all times by the Program and its authorized agents and contractors. You are further advised that system administrators may provide evidence of possible criminal activity identified during such monitoring to appropriate law enforcement officials. If you do not wish to consent to monitoring, please exit the Site now.

Disclaimer of Liability & Reliability

In preparation of these pages, the Program has made every effort to offer you the most current, correct, and clearly expressed information possible. Nevertheless, inadvertent errors in information may occur. In particular, but without limitation, the Program and its authorized agents and contractors disclaim any responsibility for typographical errors and accuracy of the information that may be contained on this Site. The information and data included in this Site has been compiled by the Program staff from a variety of sources, and is subject to change without notice to the User. The Program and its authorized agents and contractors make no warranties or representations whatsoever regarding the quality, content, completeness, suitability, adequacy, sequence, accuracy, or timeliness of such information and data.


Disclaimer of Damages

By using this Site, User assumes all risks associated with the use of this Site, including any risk to User's computer, software or data being damaged by any virus, software, or any other file which might be transmitted or activated via this Site or User's access to it. THE PROGRAM AND ITS AUTHORIZED AGENTS AND CONTRACTORS SHALL NOT IN ANY EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST REVENUES, OR LOST PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR MISUSE OF THE INFORMATION OR LACK OF INFORMATION ON THIS SITE OR WITH THE DELAY OR INABILITY TO USE THIS SITE, OR FROM ANY INFORMATION, DOCUMENTS, SERVICES, SOFTWARE, OR OTHER MATERIAL OBTAINED THROUGH THIS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF THE PROGRAM AND/OR ANY OF ITS AUTHORIZED AGENTS, CONTRACTORS, EMPLOYEES OR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. The Program and its authorized agents and contractors shall not be liable for any loss or injury caused in whole, or in part, by their actions, omissions, or contingencies beyond their control, including in procuring, compiling, or delivering the information, or arising out of any errors, omissions, or inaccuracies in the information regardless of how caused, or arising out of any user's decision, or action taken or not taken in reliance upon information furnished.

Links to Third Party Websites

There may be links and pointers to third party websites contained in this Site. These third party websites linked from this Site are not under the Program’s control. The Program and its authorized agents and contractors do not assume any responsibility or liability for any information, communications or materials available at such linked sites, or at any link contained in a linked site. Each individual website has its own set of policies about what information is appropriate for public access. User assumes sole responsibility for use of third party links and pointers.

Disclaimer of Association with User

User acknowledges that no joint venture, partnership, employment or agency relationship exists between the User and the Program or its authorized agents or contractors as a result of this Agreement or use of this Site. User agrees not to hold himself or herself out as a representative, agent, or employee of the Program, and its authorized agents and contractors shall not be liable for any representation, act or omission of the User.

Use of Forms or any Other Means of Communication

To the extent this Site contains forms that User can access and complete, provides User with the ability to upload forms and/d documents to the Site, and/or provides User with the ability to communicate through the Site with the Program or its authorized agents or contractors, the User shall not violate the law by:
  • Defaming, abusing, harassing, stalking, threatening or otherwise violating the legal rights (such as rights of privacy and publicity) of others.
  • Publishing, posting, distributing, or disseminating any defamatory, infringing, obscene, indecent or unlawful material or information.
  • Uploading or downloading files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless the User owns or controls the rights thereto or has received all necessary consents.
  • Deleting any author attributions, legal notices or proprietary designations or labels in any file that is uploaded.
  • Falsifying the origin or source of any material contained in a file that is uploaded.
  • Knowingly introducing viruses, corrupted files or any other similar software or programs that may damage, alter or destroy this website or the operation of another's computer system, network, software, program, documentation or data contained therein.
  • Knowingly accessing or attempting to access or use the Program’s computer system, computer network, or any part thereof, including this Site, for the purpose of devising or executing any scheme or artifice to defraud; obtaining money property or services by means of false or fraudulent pretenses, representations or promises; or committing theft, including but not limited to theft of proprietary information.
User agrees to download and upload files, and otherwise use this Site only as permitted by these terms and conditions; by any additional policies or procedures published in this Site from time to time by the Program, and in accordance with applicable law.

The Program and its authorized agents and contractors reserve the right to remove any information or documents received from User in violation of this Agreement or these terms and conditions.


As a condition of use of this Site, User agrees to indemnify the Program, its employees, its agents and its contractors against any and all liability, expenses (including attorney’s fees) and damages arising out of claims resulting from User’s use of this website, including without limitation any claims alleging facts that, if true, would constitute a breach by User of these terms and conditions.


This Agreement is governed by the laws of the State of Florida. User consents to the exclusive jurisdiction and venue of courts in Miami-Dade County, Florida for all disputes arising out of or relating to the use of this Site. Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation, this paragraph.

The Program’s performance of this Agreement is subject to existing laws and legal process and nothing contained in this Agreement is in derogation of the Program’s right to comply with law enforcement requests or requirements relating to the User’s use of this Site or information provided to or gathered by the Program with respect to such use.


If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitation set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect.

Entire Agreement

This Agreement constitutes the entire agreement between the User and the Program (and its contractors and agents) with respect to this Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and the Program with respect to this Site. This Agreement shall be deemed to include all other notices, policies, disclaimers and other terms contained in this Site; provided, however, that in the event of a conflict between such other terms and the terms of this Agreement, the terms of this Agreement shall control. A printed version of this Agreement and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The Program expressly reserves any rights not expressly granted to it on this Site.